TERMS & cONDITIONS
Terms and Conditions for 2Clean
1. Introduction Welcome to 2Clean! These Terms and Conditions govern your use of our website and services. By accessing our site or using our services, you agree to be bound by these terms.
2. Services Offered 2Clean provides residential, office, and industrial cleaning services, including move-in/move-out and construction cleaning. Detailed descriptions of our services are available on our website.
3. Booking and Cancellation
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Services can be booked via our website or phone.
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Cancellations or rescheduling must be made at least 24 hours before the scheduled service time to avoid cancellation fees.
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Cancellations made less than 24 hours before the appointment will incur a [specific percentage] cancellation fee.
4. Payments and Refunds
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Payment is due upon completion of service unless otherwise arranged.
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Refunds for services are subject to our satisfaction guarantee. If you're not satisfied with the quality of our cleaning, please contact us within 24 hours for a resolution.
5. User Conduct Users are expected to provide a safe and accessible environment for our cleaners. Harassment, endangerment, or any form of abuse towards our staff will not be tolerated and may result in termination of service without a refund.
6. Liability 2Clean is not liable for any indirect, incidental, or consequential damages arising from the use of our services, except as provided by law.
7. Privacy Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
8. Changes to Terms 2Clean reserves the right to modify these Terms and Conditions at any time. Your continued use of our services after any changes signifies your acceptance of the new terms.
9. Contact Us For any questions or concerns regarding our services or these Terms and Conditions, please contact us at +1(205)440-1844.